Real stories from real travelers worldwide. More than 25 years of relationships built on trust, expertise, and being there when it matters most.
The words "genius" and "travel agent" don't generally come to mind in the same sentence, but they do in Ian's case. I am the worst travel agent's client imaginable, changing constantly at last minute's notice, combining points and fares, enormously picky about where I sit. Ian handles it all with ingenuity, resourcefulness, efficiency and good cheer. He has changed the course of my business with his approach.
Paul Lussier
Business & First Class Client
Connecticut, USA
Dealing with Ian online has been an absolute pleasure. He's gone way beyond the call of duty. I have been very unwell with meningitis and needed specific seats on specific dates and he really came up trumps with First Class all the way to London. He stayed up till 3am several nights in a row to get this sorted out. I can't recommend him highly enough.
Shannan Keen
Business & First Class Client
Sydney, Australia
I was looking for Business Class to Europe. I found BizSeats4U. I tried very hard to find a criticism on the internet, nothing but praise. Ian found us a fare in First Class cheaper than anything I could have imagined. I expect to become a regular client.
Maggie Ramsay
Business & First Class Client
Melbourne, Australia
For years I booked all my trips directly online myself, believing I was getting the best deals possible compared to regular travel agencies I had dealt with until three years ago. That is when I found out about Ian and BizSeats4U, and there has been no going back. Every time a family member or myself needs to travel, all we need to do is contact Ian and he will look after you. His deals are unbeatable. He is prompt, professional, treats you like a friend, and saves you money. I highly recommend him to anyone who is traveling overseas. Thank you Ian.
Monika Kazazi
Business & First Class Client
San Francisco, CA
We dealt with Ian and have had the best and most efficient service we have ever had in booking a flight. Responses to questions were immediate, even at 1am his time. Highly recommend.
Sheena Daley
Business & First Class Client
Sydney, Australia
Ian is truly a professional. He finds the best fares and is always available when you need him. He is creative if you need to make changes, he knows his product and the system. I will make it simple: Ian is the best!
Jodi Markoff
Business & First Class Client
New York, NY
Ian has been booking my international travel for years and has always found me the best deals. He is always there to answer any questions and make sure everything runs smoothly. He always responds super quickly. I would highly recommend him to everyone.
Hedley Derenzie
Business & First Class Client
Sydney, Australia
Ian responds almost instantly. Recently I was in an international city and the airline cancelled my flight. He responded right away and found me an even better flight. This made travelling easy.
Patricia Christofolo
Business & First Class Client
Phoenix, AZ
My husband Dave and I have never had a travel agent as helpful, caring and knowledgeable. Even last minute and stressful situations, Ian can make this first class and keep us happy. I can't say enough good things about him.
Nan Newton Grusin
Business & First Class Client
Albuquerque, NM
Ian has worked with us for years. No matter what happens with our flights, Ian will help you all the way through to make sure you get where you need to be. We are so blessed to have someone we trust to make our experience stress free.
Jason & Caroline Weihe
Business & First Class Client
Louisville, KY
Ian is by far the best of the best. You can tell he has been in this business for a while. He always books last minute, and he was able to not only book my flights but saved me money in the process. Will be back for sure.
Taylor Peck
Business & First Class Client
Dallas, TX
Ian made it so easy and planned the whole journey perfectly. Business Class tickets on this trip were outstanding. Thanks Ian.
Frank Puleo
Business & First Class Client
Staten Island, NY
Ian is an outstanding travel genius. Despite the challenges of planning travel for a group, Ian delivered plans and prices that made everyone happy, a very impressive feat. Personable, patient, and helpful. Can't wait to work with him again.
Christina Stone
Business & First Class Client
New York, NY
Ian found a way to save me 40,000 frequent flyer miles on a round trip from L.A. to London, extraordinary. He's possibly the last of a dying breed, an artisan and a perfectionist. He makes the grueling nature of contemporary air travel significantly less stressful and is in a class by himself.
David Byron
Business & First Class Client
Connecticut, USA
Excellent and phenomenal service. Ian Pinto is the best!!!
Nancy Rutledge
Business & First Class Client
Syracuse, NY
Thank you Ian, exceptional service.
Anna-Carin
Business & First Class Client
Bondi Beach, NSW
Ian is always my first stop when I am planning, or even thinking about, travel. He gets me amazing deals and he knows all the ins and outs of getting to a place and back again relatively painlessly, whether I am travelling with young children, teenagers, or my older parents. He is a great person to bounce ideas off, and he is straight up as to whether you can get a better deal online or from him. He can also help interpret what seems like a great deal online by telling you the truth about the experience of the airline or the hotel. I love Ian and recommend him to everyone I know.
Ameena Meer
Business & First Class Client
New York, NY
I have used Ian for travel services and recommended a huge number of corporates with complex travel itineraries. The result Ian has delivered is nothing short of outstanding. I have relocated to Australia and still use his service for my business travel needs. If you are dealing with Ian you are in safe hands.
Ryan Menezes
Business & First Class Client
Melbourne, Australia
Wonderful experience, can't wait to make another booking with BizSeats4U.
Gordon & Sue Branche
Business & First Class Client
United Kingdom
I used to be the Director of International Health Programs at two different humanitarian aid and development nonprofit organizations, both fairly large. Between the two organizations, I worked in nearly 30 countries. I relied on Ian's excellent, expert, friendly, timely, and sensitive services on many occasions during, and even after, that time. I have rarely, if ever, worked with anyone who pays such close and personal attention to details as Ian. It is like having your own private travel agent who takes care of all of your most significant details, and then stays in touch to make sure everything is going accordingly. I enthusiastically endorse Ian Pinto to everyone for all your travel needs. I will continue to work with Ian for all my professional and personal business and personal travel needs.
Henri Migala
Business & First Class Client
San Diego, CA
Ian has provided impeccable service. His personal touch, prompt and efficient response, and attention to detail have resulted in significant savings and lower costs for me. He has even managed to beat the entire gamut of fare comparison websites. I know that I can turn to Ian with full confidence. His advice and recommendations are invaluable.
Soumendu Nath
Business & First Class Client
Maldives
I have been using Ian's travel services for over a decade now and can undeniably state that he is incredibly helpful in finding us the best deals and solutions for our complicated, and sometimes simple, travel needs. I have introduced him to numerous friends and family who have been equally loyal to him throughout the years. It is the only place I go when I know I will need detailed attention and a great deal on flights. He will never try to sell a flight when he thinks you can get a better deal elsewhere or online. His type of service is very difficult to find in today's internet travel world. Call him and find out for yourself!
Arpana Agarwal
Business & First Class Client
United Kingdom
I have had the pleasure of engaging Ian's services for well over a decade. He has a superb work ethic and exudes a positive attitude regardless of the situation. On many occasions Ian has come through in delivering on my ever-changing travel plans. I would highly recommend him to any professional with a challenging travel schedule.
Darryl Rego
Business & First Class Client
Dubai, UAE
I would recommend Ian for any foreign and domestic travel. Over the years he has provided us with cost effective air tickets and goes out of the way to make sure all travel related needs are addressed well before the travel date.
Leandro D'Rosa
Business & First Class Client
Pittsburgh, PA
Ian is an extremely personable individual and it is always a pleasure having him help with any of my travel needs. He has always gone above and beyond when I have needed help with special requests which no other travel agents were able to address. I highly recommend his organization if you have international travel needs.
Shawn Misquitta
Business & First Class Client
San Juan PR
Definitely the best travel agent I have worked with. I will not hesitate to contact Ian the next time I need help with planning my travel.
Sudeep Tholasingam
Business & First Class Client
Travel Planning Client
Ian has been in the travel business for over 12 years and has been able to retain an increasing set of loyal customers primarily on account of exceptionally great service and with the rock steady policy of customer satisfaction over short term profits. I wish him all the best.
John Powath
Business & First Class Client
Corporate Travel Client
Ian understands the business well, is quick to understand needs, and has attention to detail. His work is very reliable, works well under pressure and always puts the client first.
David Rozario
Business & First Class Client
Corporate Travel Client
I got to know about Ian's excellent work in finding the best routes to India and UK via a common friend in the late 1990s. Since then, I have had excellent service from him and often with greatest kindness, at times of personal emergencies when I needed a ticket at very short notice. In fact, over the years, Ian has become more of a friend than just a travel agent. He is totally reliable, extremely responsible and always on time. I recommend him with full confidence that if you give him a job, you can consider it done. I wish him success in all his endeavors in life.
Tapasi Ghosh
Business & First Class Client
San Juan PR
Millennium Travels has for a long period of time given our company great service.
Kevin Otter
Business & First Class Client
Mumbai, India
Ian has always helped me out with last minute travel planning and has never had an issue if I found a better deal myself. I would recommend him without hesitation and would always give him a call if I needed an airline ticket!
Christoph Timm
Business & First Class Client
New York, NY
Always a pleasure to work with. Goes over and above when working on air tickets for me.
Kimberly Cannino
Business & First Class Client
Travel Consultant
Ian is very pleasant to work with, extremely professional, and very detail oriented. He also gets back to clients quickly, which is a necessity in our line of work. You cannot go wrong with him!
Linda Kibak
Business & First Class Client
Travel Consultant
Ian just came to the rescue for Harold and myself. Our baggage never made it to London from Atlanta, causing us to cancel a two-week cruise. Ian made our return to the States so easy. He was patient, kind, and knowledgeable. We look forward to traveling again so Ian can handle our flights.
Susie Silber
Business & First Class Client
Knoxville, TN
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Reviews reflect actual client experiences. Some testimonial text has been lightly edited for length while preserving original meaning.
One call. 25+ years. Your travel handled right.